HI, First let me apologize if this question has been asked and answered. I had to re-install the sims 4 game over the weekend, and I am at a total loss on how to retrieve the holiday celebration free "pack". I "ordered" it again from origin, but when I try to install, i am told my cart is empty. I am sure there is a very easy solution to this, but I just don't get it right now. Thank you for considering and answering my question.