Comments on: Patch 1.29 – Sims 3 Game Crash Help

By: sara

sara — Fri, 13 Jul 2012 16:11:39 +0000

ea doesn’t have a phone number you can call for support just via internet? i’m not very tech savy and i’d like someone to walk me through it. the computer tech support just refers me to ea.

By: Mel

Mel — Fri, 16 Mar 2012 16:05:05 +0000

Thanks! This really helped1 My game is no longer crashing. I also found out another thing that is making the game crash.If the featured items has a picture of a store item you installed then the game will crash. For example lets say I added in the Gumball Machine and the featured items has the gumball machine picture then it will crash because its conflicting with the game.I added a lot of store items in my game yesterday and it kept on crashing. Then I found this. I ended up removing only the items I had added and it stopped crashing but was slow when I was building a house. After I removed the whole folder and disabled it, it was still slow. Disabling internet made it run fast again. So if you guys are experiencing slowness in the game, disable internet. It really helps because half of the showtime and all of the features of the shop are disabled and that really helps the game work faster 🙂

Now the only problem I have is Barnacle Bay and Hidden Springs not loading. Riverview is installed but never shown up :/ (I have the . world file for all 3 worlds) All the clothing items for the 3 worlds are in CAS, just the world would load to 99% and then nothing would happen. The tips keeps on loading though. I have lunar lakes and it loads and Hidden Springs worked before. I’m not sure what’s going on. All my other worlds loads properly. If anyone knows what is the problem and how to fix this issue let me know. Thanks 🙂

By: Kevin

Kevin — Wed, 22 Feb 2012 17:57:05 +0000

I’m having the same problem. I was able to get it to work by deleting all the cache files that Sims 3 uses. Make sure you delete the ones in the World folder. Delete all files out of the sims3.currentgame folder. There are also a couple of CAS cache files in the root of Sims 3. Delete all thumbnails files out of the Thumnails folder except for the downloaded one. If you are running Windows XP delete all the files out of the Windows\prefetch folder.

My save now loads however I still crash after about 20 minutes.

By: Cannon

Cannon — Sat, 18 Feb 2012 13:04:06 +0000

This is my second time patching to 1.29, the first time, I though that it was caused by my computer then I looked it up on the net to find that others ran into this. So I uninstalled it then re-installed it.
Updated to the patch again and the same thing heppened. My game just keeps hanging then proceeding just to hang another 10 seconds. The loading screens take up to 25 minutes tops. Well if ya want to play it normally I’d uninstall and download patch 1.28 again, until this is resolved.

By: Gillian

Gillian — Sat, 11 Feb 2012 19:16:13 +0000

I downloaded the 1.29 and it skips the intro and then wont budge in the game loading of my sims? can anyone help?

By: Kristin

Kristin — Fri, 10 Feb 2012 15:40:58 +0000

My pc exceeds all the reqs for the game. Since installing 1.29? I crash. I’ve done the DEP fix, I’ve deleted the pictures and locked the featureditems folder. I’ve turned off the store. I STILL crash.

By: Tigger3165

Tigger3165 — Thu, 02 Feb 2012 00:09:44 +0000

I’m having the same issue as Kaytona 🙁

By: Melissa

Melissa — Wed, 01 Feb 2012 04:28:06 +0000

I’m having the same problem as Lauren. I can continue after that message but it doesn’t load after I choose a world. I deleted everything and reinstalled my sims but still nothing.

By: Ocapn

Ocapn — Tue, 24 Jan 2012 22:03:18 +0000

I’m having the same problem as Kaytona

By: Kaytona

Kaytona — Fri, 20 Jan 2012 19:31:21 +0000

After reading mostly different issues, I decided to post mine. I can run the game just fine, though I have not ran it but 10 to 15 minutes at a time. My issue is I go to create a new sims, or try loading one I already have loaded prior and it will not save or load into new household mode, and crashes there. Any ideas? Anyone else having this issue?