Comments on: The Sims 3: DLC Compatibility Alert

By: Elizabeth

Elizabeth — Fri, 29 Nov 2013 21:34:54 +0000

Solution: To be able to install the download version without reinstalling despite that message, do not click on the Download button in Origin, click on the “i” (information) button. This will open another window that also has a download button. Click on that to install.

By: Elizabeth

Elizabeth — Fri, 29 Nov 2013 21:34:21 +0000

@ Rachy
Solution: To be able to install the download version without reinstalling despite that message, do not click on the Download button in Origin, click on the “i” (information) button. This will open another window that also has a download button. Click on that to install.

By: Elizabeth

Elizabeth — Fri, 29 Nov 2013 21:32:42 +0000

Thank you! I got this message and was unwilling to uninstall the base game because it would mess things up (I think). This worked like a charm.

By: Rachy

Rachy — Fri, 29 Nov 2013 15:33:22 +0000

Can someone post here what the solution was? I get an error when I click on continue 🙁

By: Candy

Candy — Sun, 22 Sep 2013 02:03:25 +0000

So helpful! Thank you!! 😀

By: Starwind

Starwind — Thu, 12 Sep 2013 07:21:27 +0000

One phrase – “External DVD”

By: Paul

Paul — Thu, 12 Sep 2013 02:27:10 +0000

Too late for me! Wish I had seen this earlier before I uninstalled the base game and lost all my saves and Sim families! I never encountered anything like this before and will always buy the physical copy at the store and no more online purchases for me!

I thought I had saved my Sims but they are gone and all my stuff I bought at the Sims 3 store are gone as well!

By: David

David — Thu, 12 Sep 2013 00:14:09 +0000

I’ve heard and seen the exact opposite. My brother spent hours trying to get proper support for his newly bought game and got nowhere.

By: Sock Puppet

Sock Puppet — Wed, 11 Sep 2013 22:24:11 +0000

After doing some research on newer laptops it seems they’ve axed the disc drives. Since I’m saving up for a new laptop next year to play TS4, people like me will be forced to use Origin to install games.

Although to be fair to Origin I hear their customer support is far better than Steam.

By: Jason

Jason — Wed, 11 Sep 2013 22:04:33 +0000

OMG! Thank You so much! I recently bought the physical copy of the Movie Stuff Pack, but I installed it on the computer in my living room (my sister also likes to play). I don’t play it on the computer, since my laptop is actually better than that… and I was so annoyed to see that I couldn’t download it on my laptop after registering it! >_> But thank you so much! 😀 Now I can have it on my laptop too! 🙂