If we are, please let us know because we've read the guide as well as did our research and we cannot find any information on this issue we're having. Here's the issue: I (Bryan) am a builder, and my husband (Barry) asks me to build retail lots for his character to go shop at. So I built a cute bakery I named Patty Cakes (which I will definitely upload to the gallery). I do create Sim characters to run these retail lots and keep them open. The only issue we're having is that he will send his Sim to Patty Cakes, and the store is open, but Patty and her employees are not there nor can my husband's character purchase anything at the store... even though I have tons of sweet treats out on display and for sale. So the question is, are we missing something? If it isn't possible for our Sims to visit other retail lots we create and have other Sims running the store then I think a game update to fix that issue should be addressed. I enjoy having businesses in my neighborhoods, and to know our other Sims can't shop nor purchase items at these lots I create is a real let down.