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Can't Change Avatar

Discussion in 'Forum Feedback and Ideas' started by MiffoShort1997, Mar 16, 2016.

  1. MiffoShort1997

    MiffoShort1997

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    Hello SimsVIP staff,

    This morning I tried to change my Elvis avatar to another avatar but it comes up with this message:

    [​IMG]

    Is this a bug or is it from my end? :(

    Matthew.
     
  2. Kit

    Kit Mommy Mode Staff Member

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    What kind of image did you attempt to use for the avatar?

    @ManagerJosh
     
  3. MiffoShort1997

    MiffoShort1997

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    It says it's a JPEG.

    Matthew.
     
  4. Kit

    Kit Mommy Mode Staff Member

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    Can you please post the image so I can try it?
     
  5. MiffoShort1997

    MiffoShort1997

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    Of course :) this is the image:

    [​IMG]

    Matthew.
     
  6. Kit

    Kit Mommy Mode Staff Member

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    Okay, it appears to be an issue with uploading JPG only. I went ahead and converted this one to PNG for you. It should work because I tested it. I'll let @ManagerJosh know. Thank you!

    Elvis-Presley-elvis-presley-22316485-2250-2533_zps (1).png
     
    MiffoShort1997 likes this.
  7. MiffoShort1997

    MiffoShort1997

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    Thank you so very much for your help @Kit :)

    You're awesome!

    Matthew.
     
    Kit likes this.
  8. AtomicSimmer

    AtomicSimmer

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    I had that happen to me too. I started using gravatar it works better.
     
  9. MiffoShort1997

    MiffoShort1997

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    I used gravatar once as well, I didn't like it very much though so have since started uploading my avatars instead :)

    Matthew.
     

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