One of the best places to start looking for help articles with The Sims 4 is over on Crinrict's Sims 4 Help Blog. When help articles are released, we will be sure to link to them here. Additionally, you may ask questions here in the forum, and help each other work the bugs out. Helpful Links • Origin Pre-Load FAQ: http://help.ea.com/en/article/origin-pre-load-faq/ • Worldwide Release Schedule: http://help.ea.com/en/article/the-sims-4-release-schedule/ • Region List: http://help.ea.com/en/article/region-definitions-for-release-times/ • Official Origin Help: http://answers.ea.com/ • Official Sims 4 Forums: http://forums.thesims.com/en_US/categories/1132 Do not ask for help or post if you are running an illegal copy of the game. You will be banned and reported.