If you've encountered issues with getting Sims 4 to work after patching your game, just keep reading. I might be able to help you... First things first: The Golden Rule! BEFORE patching Sims 4, remove ALL mods and CC that you have installed from your game to make sure that they can't interfere with the patch! After installing the patch, test the game WITHOUT your mods, so you know whether Sims 4 itself works or not! NEVER test the game with your mods and CC installed! Now, let's continue with the most common issues people encounter after patching. If your problem is not listed here, I would appreciate if you could leave me a detailed description of your issue in this thread, so I can add it to the list. Keep in mind, the solutions below assume you followed the Golden Rule! If you didn't, skip directly to the very end of this list and read the final issue before searching for your specific problem. Issue: The game won't open! If you can't even open the game, you've encountered an issue with Origin itself. Not uncommon. Origin likes to bugger things up every now and then. There are two possible solutions here which are quite simple. First, right-click on Sims 4 in your Games Library and select 'Game Properties'. Now tick the box next to 'Disable Origin in game for this game'. Now click 'Done' and test the game. If that didn't work, you may need to restart Origin. Click on 'Origin' in the upper left corner of Origin and select 'Exit'. It will now close and once it has done so, open it as usual. Now you can test the game again. This solution has worked if you can see the game open up and at least get the Intro or a black screen. If the game crashes after that, that's perfectly fine. Yes, trust me, it actually is fine. But only because we'll deal with that next. The important thing for this solution is that the game can at least be started. Of course, if the game doesn't crash, that's okay, too. Issue: The game crashes on start-up or when loading a household! As of December 5th, Sims 4 can be launched via a 64-bit launcher, meaning that it is able to use more than 4 GB of RAM on 64-bit PCs. There seems to be some mods that are incompatible with the 64-bit version of the game. So the first thing you might want to try is running the 32-bit version. To do that, right-click on Sims 4 in your Games Library and select 'Game Properties'. Now choose 'The Sims 4 32 Bit' in the upper drop-down menu and click on OK. If the game is working now, keep it this way until all of your mods are updated for 64-bit. Should your game still crash on start-up, keep the 32-bit version and try the following solutions. Now this is a problem that can have two reasons and three solutions. You better hope you won't need the third one! First, make sure you have removed all of your mods! Yes, even custom content. Outdated or broken CC and mods are the reason for most crashes of those who use them. Once upon a time, in a galaxy not at all far away, I had constant crashing issues with Sims 3 for multiple weeks even after reinstalling the game and all its expansions three times in a row until I finally figured out that those crashes occured because a single one of my hundrets of CC files was outdated and thus incompatible. If it's not the mods and Sims 4 is still crashing, then it's the game. Which is only logical... so I don't know why I'm pointing this out. But yeah, it's the game. Something is obviously corrupted or missing in your game files. In Sims 3 you would have needed to reinstall your game at this point. But luckily Origin has a solution for this. (Yes, I was surprised, too.) First, create a back-up of your save files or just move the folder with your saves onto your desktop. Because this solution can get rid of them! Done? Now, right-click on the game in your Game Library and select 'Repair Game'. This will take a moment. Or 50.000 moments, depending on how much Origin has to repair. So give it a bit of time. Once it's done, try starting the game and hope that it won't crash! It crashed anyway? Well, this is going to be fun! Last resort if Origin can't repair the game is reinstalling it. But first, you'll have to uninstall the game. Origin makes this step pretty easy. Just right-click on your game again and select 'Uninstall'. Repeat that for all Stuff Packs, Game Packs, Expansions and small DLC packs. Now you'll either have to download all of them again or you just install them from their respective discs if you have those. Keep in mind, the best way to install Sims games is to do it in a specific order: Base Game first (duh!), then download the latest patch and now you can install your SPs, GPs, EPs, DLCs and MTVs in order of their release. That specific order shouldn't matter that much with Sims 4, but Sims 2 nailed that rule into my brain so I'll tell you about it anyway, just in case. Issue: One or several game features that I never had issues with are not completely messed up or don't work at all! (Can't harvest anything/Sims have lost their jobs/objects don't work/etc.) This could be a bug. If you followed the Golden Rule, then it probably is a bug. But if you didn't and left one or more mods installed before testing the game, this is likely the problem. I'm not stressing that without reason. It really is important that you only test the functionality of the game without mods (enough highlighting of that sentence yet?) because the smallest change can completely break a mod and yes, even custom content. So, please be a good lad or lass and remove your mods! Now you can test the game with both old save files and completely new safe files. Only then you can be sure about what is working and what isn't! Issue: My mods or custom content are not working/not showing up/broken after the patch! Patches change a lot of game files. And some of those are required to run certain mods and load certain CC. In that case, your mods and CC have to be updated. Try to find the place where you downloaded the mod or CC that isn't working and find out whether the creator has already uploaded an updated version or not. If not, leave the mod or CC out of your game until it has been updated, especially mods! Outdated mods can corrupt your game and trust me, you don't want to have to reinstall the entire game, especially once there are tons of expansions for it! CC is usually fine after a patch and doesn't need to be updated but there are patches that will even break certain types of custom content. For example: the 'Get To Work'-Patch broke custom skin tones and eyes because it changed game files connected to skins and eyes in preparation for aliens. (Actually, that particular patch broke a lot more that is less obvious when it comes to CC but we haven't got all day, so I'll spare you the details.) These are the most common issues with patching and most of you should be able to solve your issues in next to no time. If you need further assistance with some of the more difficult solutions, just ask here. I'll do what I can to help and some other members of these forums might as well. Keep in mind, these threads are supposed to help those who are encountering some of the smaller problems and only those that regularly occur after patching. Bigger issues with the game itself are not supposed to be addressed in here and you should open a seperate thread for those or search the internet for solutions. If your problem is not listed here, I would appreciate if you could leave me a detailed description of your issue by clicking here, so I can add it to the list. As with all issues and problems involving The Sims, if nobody can help you online, you can always contact EA support via this link!