There’s a new Sims 4 PC update available via Origin. If you have auto updates enabled in “Application Settings”, the game will auto-update once you open Origin. If you have auto-updates disabled, you will need to manually update by clicking the game in your library.
To ensure your game is up to date, check the game version found in Documents > EA > The Sims 4 > GameVersion.txt. Your game should now read: PC: 22.214.171.1240 / Mac: 126.96.36.1990. If you’ve updated but it’s not showing the correct version, delete the GameVersion.txt file, restart, and all will be corrected.
❗ This patch fixes the crash issues with saved games ❗
We have a small but important update for you to address some critical issues that affect all players across PC and Mac. Thank you for your reports and assistance in tracking down these issues.
- Fixed an issue in which the game crashed or quit upon loading game saves that were created prior to the June 3rd update.
- Fixed an issue in which Error code 122:1c9cf40 would appear and loaded the Manage World screen and prompted Simmers to restart the game.