We reached out to our contact at EA, and have received some more information regarding the recently announced Sims 2 Ultimate Collection. As it stands, if you have purchased a digital copy of The Sims 2, you will be eligible to receive the new collection. The game will include all EP’s and SP’s, and will appear in your game library soon.
• The game should be rolling out today to user accounts, and through the next few days (expected to be completed by early next week).
• It is valid for users who purchased and registered a digital version of The Sims 2.
• For any users who don’t receive The Ultimate Collection automatically to their account, they can contact a game adviser through our help site (http://help.ea.com/) to see if they qualify to have it added.
• Additionally, we don’t currently have plans to make the Ultimate Collection available for purchase, however we are still discussing options in regards to its availability.
• We also have a FAQ that was posted this morning which you can use for additional details: http://help.ea.com/en/article/the-sims-2-ultimate-collection-faq/
I got an email saying I would get a copy of The Sims 2 Ultimate Collection, but I can’t find it in my library?
The Sims 2 Ultimate Collection is going out to gamers right now. Everyone who had a digital copy of The Sims 2 will find the Ultimate Collection in their library within the next 5 days. Just log in to Origin and visit your My Games library.
I hear that you are no longer supporting The Sims 2. What does that mean?
Going forward, EA will no longer be providing any new content or making any additional technical updates to The Sims 2. If you have a problem with your game, you are of course still welcome to contact us here at EA Help.
How do I get The Sims 2 Ultimate Collection?
The Sims 2 Ultimate Collection is being given out to any gamer who purchased and registered a digital version of The Sims 2.
I didn’t get an email but I want a copy of The Sims 2 Ultimate Collection.
Any gamer who has purchased and registered a digital copy of The Sims 2 on Origin will receive the Ultimate Collection. If you can’t find your copy, please contact a Game Advisor for help.
What does The Sims 2 Ultimate Collection contain?
The Ultimate Collection includes The Sims 2, as well as every single The Sims 2 expansion pack and stuff pack.
How do I remove the old version of The Sims 2 from my game library?
Just right-click on the old tile for The Sims 2 game and select hide tile.