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When logging in to your “My Page” on TheSims3.com, you will be greeted with a free Simpoint redemption button under your avatar. Apparently the site is re-registering games to accounts (assumed glitch), allowing you to redeem up to 2,000 Simpoints.
It is unknown why or how this system glitch is occurring, but you may as well take advantage of it while it lasts. Redemption allowance varies by country.